Privacy Policy

Effective Date: January 1, 2026

Sweet Phoenix Creations PTY Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Fill out our contact form
Request a quote or consultation
Subscribe to our communications
Contact us via email or phone

This information may include your name, email address, phone number, company name, and project details.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Send you project updates and communications
Improve our website and services
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Opt-out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@sweetphoenix.co.za
Phone: 071 592 9220